Shipping Policy
At [Stylo], we are committed to delivering your orders safely and on time. Please read our shipping policy below.
Order Processing
- Orders are processed within 1–2 business days after confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
- You may receive an order confirmation once your order has been successfully placed.
Delivery Time
- Major Cities: 2–4 business days
- Other Areas: 3–7 business days
- Delivery times may vary due to weather, public holidays, courier delays, or other unforeseen circumstances.
Shipping Charges
- Shipping charges will be shown at checkout before you complete your order.
- Free shipping may be available on selected orders or during promotional periods.
Cash on Delivery
Cash on Delivery (COD) may be available for selected locations. Customers are required to provide a valid phone number and complete address when placing a COD order.
Order Tracking
Once your order has been dispatched, you may receive tracking details through SMS, WhatsApp, or email, depending on the information provided at checkout.
Delivery Issues
If your package arrives damaged, incorrect, or incomplete, please contact us within 48 hours of delivery with your order number and clear pictures/videos of the package and product.
Incorrect Address
Customers are responsible for providing the correct delivery address and contact information. Additional shipping charges may apply if an order needs to be re-shipped because of an incorrect or incomplete address.
Contact Us
For questions about your order or shipping, please contact us through our WhatsApp, email, or customer support team.
Thank you for shopping with [Stylo]!
