Terms & Conditions
Last Updated: August 18, 2026
Welcome to [Stylo]. These Terms & Conditions govern your use of our website, services, and purchase of products from our online store.
By accessing or using our website, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website.
1. About Our Store
[Stylo] is an online fashion store offering women’s clothing, footwear, accessories, beauty products, and other fashion-related products.
We reserve the right to update, modify, or discontinue any product, service, price, or website feature at any time without prior notice.
2. Website Use
By using our website, you agree that:
- You will provide accurate information when placing an order.
- You will not use our website for any unlawful or unauthorized purpose.
- You will not attempt to interfere with the security or operation of our website.
- You will not copy, reproduce, distribute, or misuse our website content without permission.
- You are responsible for maintaining the confidentiality of your account information, where applicable.
We reserve the right to refuse service, cancel accounts, or cancel orders if we believe our terms have been violated.
3. Products and Product Information
We make reasonable efforts to ensure that product descriptions, images, colors, sizes, and other information displayed on our website are accurate.
However, actual product colors may vary slightly depending on your device’s screen settings, lighting, photography, or display quality.
Minor variations in fabric, stitching, color, design, or finishing may occur and do not necessarily constitute a defect.
We reserve the right to correct errors, inaccuracies, or omissions in product information at any time.
4. Prices
All product prices displayed on our website are in Pakistani Rupees (PKR) unless otherwise stated.
Prices may change at any time without prior notice.
The price applicable to your order will generally be the price displayed at the time the order is placed.
Any applicable delivery charges, taxes, or additional fees will be communicated during the checkout process where applicable.
5. Orders
When you place an order through our website, you are making a request to purchase the selected products.
After placing your order, you may receive an order confirmation through the contact information provided by you.
An order confirmation does not necessarily guarantee that the order will be fulfilled. We reserve the right to cancel or refuse an order due to:
- Product unavailability
- Incorrect product or pricing information
- Incorrect or incomplete customer information
- Suspected fraudulent activity
- Payment issues
- Delivery restrictions
- Other circumstances beyond our reasonable control
If we cancel an order for which payment has already been received, the applicable amount will be refunded according to our Refund Policy.
6. Customer Information
You are responsible for providing correct and complete information when placing an order, including:
- Full name
- Phone number
- Email address, where required
- Complete delivery address
- City
- Any other information necessary for delivery
We are not responsible for delays, failed deliveries, or additional charges caused by incorrect or incomplete information provided by the customer.
7. Payment
We may offer one or more payment methods, including Cash on Delivery (COD), bank transfer, debit/credit card, or other available payment methods.
Payment options may vary depending on availability.
For Cash on Delivery orders, customers may be required to confirm their order before dispatch.
We reserve the right to restrict certain payment methods for particular orders where necessary.
8. Cash on Delivery
If Cash on Delivery is available, the customer agrees to pay the complete order amount to the delivery person at the time of delivery.
Customers should provide a valid and reachable phone number for order confirmation and delivery purposes.
Repeated refusal to receive confirmed COD orders may result in restrictions on future COD purchases.
9. Shipping and Delivery
We aim to process and dispatch orders within the timeframe stated in our Shipping Policy.
Delivery times may vary depending on:
- Order volume
- Product availability
- Customer location
- Courier delays
- Weather conditions
- Public holidays
- Unforeseen circumstances
Once an order has been handed over to the courier, delivery may be subject to the courier company’s procedures and timelines.
For complete information regarding delivery, please refer to our Shipping Policy.
10. Returns and Exchanges
Returns and exchanges are subject to the conditions stated in our Return & Refund Policy.
Customers should review the Return & Refund Policy before placing an order.
Products may not be eligible for return or exchange if they have been used, washed, damaged, altered, or returned without the required packaging or tags, where applicable.
Certain products may be non-returnable for hygiene or other legitimate reasons.
11. Refunds
Where a refund is approved, the refund will be processed according to our Refund Policy and the applicable payment method.
Refund processing times may vary depending on the payment method, bank, payment provider, or other relevant service provider.
We are not responsible for delays caused by third-party banks or payment providers after the refund has been initiated.
12. Order Cancellation
Customers may request cancellation of an order before it has been dispatched.
Once an order has been dispatched, cancellation may no longer be possible.
We reserve the right to cancel orders in circumstances including product unavailability, incorrect pricing, suspected fraud, incomplete information, or other operational reasons.
13. Intellectual Property
All content available on this website, including but not limited to:
- Logos
- Brand names
- Product photographs
- Graphics
- Designs
- Text
- Product descriptions
- Website layout
- Videos
- Icons
is owned by or licensed to [Stylo], unless otherwise stated.
You may not copy, reproduce, modify, distribute, sell, or commercially use our content without our prior written permission.
14. Third-Party Services
Our website may use third-party services such as payment gateways, courier companies, analytics services, advertising platforms, or social media services.
Your use of such third-party services may be subject to their own terms and conditions and privacy policies.
We are not responsible for the policies, availability, or actions of third-party service providers.
15. Website Availability
We make reasonable efforts to keep our website available and functioning properly.
However, we do not guarantee that the website will always be available, uninterrupted, secure, or free from errors.
The website may occasionally be unavailable due to maintenance, technical problems, updates, server issues, or circumstances beyond our control.
16. Limitation of Liability
To the maximum extent permitted by applicable law, [Your Store Name] will not be responsible for losses or damages resulting from circumstances beyond our reasonable control, including website interruptions, courier delays, incorrect information supplied by customers, or third-party service failures.
Nothing in these Terms & Conditions is intended to exclude or limit any consumer rights or legal protections that cannot lawfully be excluded or limited.
17. Fraudulent or Unauthorized Activities
We reserve the right to investigate and take appropriate action against suspicious, fraudulent, abusive, or unauthorized activities.
This may include:
- Cancelling an order
- Restricting an account
- Restricting payment methods
- Refusing future orders
- Reporting unlawful activity to the appropriate authorities where required
18. Privacy
Your use of our website is also subject to our Privacy Policy.
Our Privacy Policy explains how we may collect, use, store, and protect information provided by customers.
By using our website, you acknowledge that you have read and understood our Privacy Policy.
19. Customer Complaints
If you have a complaint, concern, or issue regarding an order or our services, please contact us using the contact details provided on our website.
When submitting a complaint, please provide your order number and relevant details so that we can investigate and respond appropriately.
20. Changes to These Terms
We may update these Terms & Conditions from time to time.
Any changes will become effective when the updated Terms & Conditions are published on this page.
We encourage customers to review this page periodically for updates.
21. Governing Law
These Terms & Conditions shall be interpreted and applied in accordance with the applicable laws of Pakistan.
Where applicable, consumer rights and protections provided under relevant provincial and federal laws will continue to apply.
22. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us:
Store Name: [Stylo]
Email: [care@stylo.pk Customer Care]
WhatsApp: [0309-5261514 ]
Phone: [92-42-111-178-956]
Address: [Amjad Mall Sambrial Catalogue]
Thank you for shopping with [Stylo].